ENROLLMENT INFO & FAQS

Enrollment

Enrollment is ongoing, and tuition is billed monthly on the 25th for the following month. Need a different day, time, or program? Our Hospitality Team can help you transfer at any time, pending availability in your preferred class.

Un-Enrollment

You are financially responsible for you class until you un-enroll. To un-enroll, simply submit a notification of un-enrollment through the Parent Portal or speak with our front office over phone or in person before tuition is billed on the 25th of the month.

Family 10% Discount

The first student’s enrollment/highest tuition pays full price. All subsequent enrollments on the account receive a 10% discount. This includes siblings and students enrolled in multiple classes.

Free Trial Class

We allow 1 free trial class in programs you have not tried before. You can request a trial class on our program pages or by contacting our front office at (405) 341-1175.

Summer Unlimited Classes

Enrolled students may attend unlimited day-of drop-in classes during June and July, whether they miss a class or not. Drop-ins must be in the same program and level in which the student is enrolled, with a limit of one drop-in per day. Reservations are made through the Parent Portal on the same day you wish to attend. Missed classes and unused drop-ins are not eligible for credits, refunds, or reimbursements.

School Year Make Up Classes

We provide one extra class a month per class enrollment August – May. This extra class may be used if your student must miss a class due to illness or schedule conflict. Even if your child does not miss their normal class time, you may opt to use this extra class. The extra class may be scheduled up to one week in advance and is subject to availability. It must be used in the program and level your child is actively enrolled in. Extra classes do not transfer to future months and you will not be reimbursed for unused classes. You will not be credited or reimbursed for missed classes.

Tuition Billed Monthly

Payment for classes is due at the time of enrollment. Once enrolled, each subsequent month’s tuition is auto-debited on the 25th of every month preceding the activity. (Example: Tuition for March will be auto-debited on February 25th) Tuition is pro-rated if you sign up after the month’s classes has begun. Participation requires that you create an online account with a card on file. Tuition is auto-debited for as long as you are enrolled. It is your responsibility to notify our Hospitality Team of un-enrollment by the 24th of month if you are not continuing into the next month. There are no credits or refunds for missed classes.

Tuition During Longer Months

Tuition remains the same for every month of the year. Your tuition pays for an educational experience and not a specified number of classes. In any given year, some months have three classes and some months have five classes. Each month is considered a 4-week month for billing purposes. Some months will have 5 classes at no additional charge, which helps balance out shorter months due to holidays or breaks.

Holiday Closing Schedule

We will be having classes on holidays such as Halloween, Martin Luther King Jr. Day, President’s Day, Juneteenth, Veterans Day and during Fall Break. You can view our yearly calendar here. For July 4, we make a judgement call every year. If July 4 falls on a weekday, we likely will close for July 4 only. Please watch your email if you are enrolled in July. We do close for the whole week of Thanksgiving, Christmas, New Year’s and Spring Break.

Inclement Weather Policy

We will be having classes unless you are otherwise notified via email and text. You can also check our Facebook page and our Instagram account for closure information. We do everything we possibly can to keep classes as regularly scheduled, however we will not put our families and staff at risk if we feel it is not safe to have class.

Special Events Cancellations

Parents’ Night Out/Kids’ Day Out: Full refund if cancellation is requested at least 24 hours in advance.

Summer Camp: Full refund if cancellation is requested at least one week in advance.

We are unable to offer refunds or credits for cancellations made after these deadlines, as we have already held your child’s spot and prepared staffing and materials accordingly. All refunds are subject to a $10 processing fee.

Student Level Determination

Parents are welcome to enroll their child online in the class they believe is the best fit. However, our coaches closely observe each child’s skills and progress. If a coach determines that a different level would better suit the child, we may move them to the appropriate class—usually within the hour, if space is available. If no space is available, we will notify the parent and work to find a solution as soon as possible.

Because our coaches work hands-on with the students, they are the best source for level placement recommendations. The Hospitality Team may not be able to assist with level placements, as they are not involved in coaching.

Students Must Be Restroom Independent

For all special events where parents are not required to stay (Parents’ Night Out, Kids’ Day Out, Summer Camp, etc.) students must be fully potty trained to participate. Our coaches are not permitted to take children to the restroom. If a child is not able to use the restroom independently and no adult is present to assist, we will call the parent or guardian and wait for them to return and the child may be unable to continue participating. In such cases, no refunds or credits will be issued. An adult is welcome to stay for the duration of the event to assist their child with restroom needs if necessary.

Email Communications

Email is our main form of communication with our families, so please make sure your email on the Parent Portal is up to date. Please do not elect to unsubscribe from our emails because you will not receive our emails which often include important dates and alerts about inclement weather. We do our very best to send you only the most important information in our emails, and we cannot be responsible if you have not read the email that was sent to you.

What to Wear

Girls of all ages can wear a leotard or comfortable athletic clothes. Leotards can be purchased in our pro shop. Please wear hair pulled back and no jewelry. Boys of all ages can wear comfortable athletic clothes like gym shorts and a t-shirt. Gymnasts will be barefoot.